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Sports Betting job

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Head of Marketing UK - Remote & London based - £80K–£100K + Bonus + Benefits

JOB TITLE: Head of Marketing UK

LOCATION: Remote initially and then London baseD

Salary: £80K–£100K + Bonus + Benefits

Company is an award-winning sports betting and gaming operator with over 20 years of industry experience, As they embark on an ambitious journey to establish a presence in the UK market, the company is seeking a dynamic Head of Marketing to lead the Marketing, Promotions, and Brand Strategies.

About the Role

Reporting to the Regional Director, the Head of Marketing will be responsible for developing and executing a comprehensive growth strategy for the UK market across all channels. We invite applications from seasoned marketing leaders as well as those ready to elevate their careers to the next level.

Key Responsibilities:

  • Develop and implement a robust marketing strategy encompassing ATL (TV, Radio, Print, OOH), key digital marketing channels (PPC, SEO, Display/Programmatic, Social Media), Sponsorships, and CRM.

  • Manage monthly and annual budgeting, set clear KPIs, and achieve growth targets with a focus on profitability and ROI.

  • Create and optimize retention and acquisition promotions across sportsbook, horseracing, and casino, ensuring effective bonus management and ROI.

  • Monitor key performance indicators (KPIs) to assess marketing effectiveness, optimize campaigns, and report results to the executive team.

  • Collaborate with and oversee external agencies for media planning, buying, SEO, and programmatic/display.

  • Cultivate existing partnerships and identify new opportunities for growth.

  • Liaise with central teams, including Marketing, Product, Operations, and Data & BI, to enhance customer experience.

  • Ensure all marketing activities comply with UK gambling legislation and adhere to socially responsible practices.

  • Conduct market research to gather customer insights, identify trends, and inform marketing strategies.

  • Structure, recruit, and lead a high-performing marketing team, fostering engagement and support to achieve company and personal objectives.

Requirements:

  • Minimum of 5 years of experience in senior marketing roles within the gambling industry.

  • Proven online gambling experience specifically in the UK market.

  • Demonstrated success in managing multimillion-pound marketing budgets and growing a B2C online gambling business.

  • Expertise in customer acquisition, retention, and brand program development.

  • Strong analytical skills, utilizing both quantitative and qualitative data to drive decision-making.

  • Ability to maintain a comprehensive marketing perspective while managing campaigns hands-on.

  • Adaptability to fast-paced, start-up environments.

  • Excellent interpersonal and communication skills, with a passion for building trust and collaboration.

  • Fluent in English; knowledge of additional languages is a plus.

Join the Team

We are looking for top-tier managers with a passion for building a world-leading brand and delivering exceptional customer experiences. If you possess the leadership qualities, enthusiasm, and collaborative spirit we seek, we invite you to embark on this exciting journey.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM

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(Position Filled) Chinese Customer Service Agent - £18K - £20K - Birmingham

Position:       (Position Filled) Chinese Customer Service Agent

Salary:           £18,000 - £20,000

Location:       Birmingham

 

 

The Company

  • A Young but well established and highly successful company focused on Sports betting are seeking a Chinese speaking Customer Service Agent to join their ever growing team.

The Role

  • Attend to all inquiries via live chat, instant messaging tools, email and telephone.
  • Maintain a professional and positive attitude with all clients and parties.
  • Provide excellent quality customer service at all times.
  • Complaints handling and escalations.
  • Complete KYC procedures on the Company’s clients’ customers.
  • Process deposits and withdrawals in and from customer accounts.
  • Troubleshoot problems with deposits and withdrawals.
  • Liaise with third party suppliers to insure smooth payments and operations and resolve customer queries.
  • Handling responses to marketing campaigns and crediting bonuses to customer accounts.
  • Compile daily and weekly figures for supervisors, managers and senior management.
  • Liaise with Clients’ agents and distribution partners.
  • Liaise with Clients’ suppliers and platform owners.
  • Other ad hoc duties.

Personal Specifications - Essential

  • Verbal and Written Mandarin proficiency.
  • Verbal and Written English proficiency.
  • Strong time management.
  • Strong communication skills.
  • Be willing to work shifts and weekends.
  • Attention to details and analytical skills.

Personal Specifications - Preferred

  • Educated to A-level
  • Proficiency with Microsoft Excel and Word
  • Verbal and Written Cantonese proficiency.
  • Experience or Keen Interest in the betting industry.
  • Have a keen interest in Sports, especially Football.

Working Hours

  • 40 hours per week, Initially between Monday and Sunday between 08.00 and 20.00 UK time.

 

To discover more contact Steven Jackson on steven@grs-recruit.com

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(Position Filled) Junior Trader - £17K - £20K - London

Job Title:                     (Position Filled) Junior Trader

Salary:                        £17K - £20K

Location:                    London

 

Company Description

  • A management and marketing services consultancy firm based in Putney, South West London, with Offices in Birmingham, HK and Romania.
  • Its clients are operators licensed in different jurisdictions to offer real money gambling products, mainly focused on sports betting.

Job Description

  • Watching football matches and collecting statistics and data
  • Data entry into trading tools to assist trading team
  • Assist with content on the company website including:
  • Betting tips
  • Blog
  • Customer analysis
  • Other ad hoc duties.

Personal Specifications

  • Proficiency with Microsoft Excel
  • Strong numerical ability - A Level Maths at a minimum, ideally degree level in mathematical subject
  • Strong time management
  • Good attention to detail
  • Passion for sports, especially football
  • Be available to work shifts as required including evening and weekends

Working Hours

40 hours per week, Monday to Sunday, 09:00 to 20:00 UTC

 

To discover more contact Steven Jackson on steven@grs-recruit.com

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